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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will open. It comprises exhaustive info about all the operations that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of educational video clips describing how to use our Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our extensive Frequently Asked Questions database, which covers questions asked by actual people and provides real solutions. We constantly "revamp" our FAQ section with new Q&A's so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can touch base with our excellent team of customer support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you send will be answered within 60 minutes (the average support ticket response time is about twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 185825

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com