iMatrix ICT

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About Us


Being a web hosting customer can be embarrassing - you frequently have to deal with outages and a despicable and sluggish tech support service. To top it all off, you need to log at least in two admin dashboards in order to administer your domains, billing transactions and your website itself. When we established iMatrix ICT Group, we wanted to change all that.

A Modern Approach to Web Hosting

The hosting Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the hosting providers out there utilize the same web hosting Control Panel - cPanel. We, however, look upon cPanel as being out of date and tough to work with - it simply hampers our work. That is the reason why we took the decision to build a different hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management options, so you can manage everything from a single place. Plus, it has a drag & drop File Manager, so you won't have to resort to 3rd-party FTP software. Our tests have confirmed that the Hepsia Control Panel works three times as fast as other web hosting Control Panels! We have also created a Control Panel demo account - you can check for yourself how the Hepsia Control Panel functions.

A Stable Web Hosting Platform

Your site needs to be visible online. That is why we count on high-throughput servers powered by the successful combination of Linux and Apache. We are also partnering with four world-class data centers where you can host your sites. This permits us to offer a 99.9 percent uptime guarantee.

A Human-Centric Modus Operandi

Last, but not least - we are there for you! We have Live Chat technicians who are there to answer all your pre-sale questions and to help you fix small technical problems. We have an outstanding-quality 24/7/365 customer care service. We offer a 1-hour ticket response time guarantee, but in the majority of cases our client support team members reply to support tickets within twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 185825

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@imatrixict.net (Support)


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